The duties performed by our permanent security guard can vary depending on the particular requirements of the employer, the type of facility, and the property that needs to be safeguarded. Nonetheless, here’s what our client can anticipate from our on-duty security officer.
Surveillance: Security guards are responsible for monitoring and observing the premises to detect and prevent any suspicious or unauthorized activities. This may involve using surveillance cameras, patrolling on foot or by vehicle, and maintaining a visible presence to deter potential threats.
Access Control: Security guards often control access to a facility by checking identification, verifying credentials, and ensuring that only authorized individuals enter the premises. They may also operate security gates, turnstiles, or other access control systems.
Patrols and Inspections: Regular patrols of the property are conducted to identify and address security risks. Guards may inspect doors, windows, and other access points to ensure they are secure. They may also check for any signs of damage or unusual activity.
Emergency Response: In the event of an emergency, such as a fire, medical incident, or security breach, security guards are often the first responders. They may be trained to provide basic first aid, assist in evacuations, and coordinate with emergency services.
Communication: Effective communication is crucial for a security guard. They may need to communicate with colleagues, management, law enforcement, and other relevant parties. This can include radio communication, written reports, and verbal updates.
Customer Service: In situations where the security guard interacts with the public, providing excellent customer service is important. This can include answering questions, providing directions, and addressing concerns in a professional manner.
Report Writing: Security guards are typically required to document their activities and observations in written reports. These reports may be used for incident documentation, daily activity logs, and communication with management.
Enforcement of Rules and Regulations: Security guards enforce rules and regulations set by the employer or property management. This may include enforcing parking regulations, ensuring compliance with building policies, and addressing any disruptive behavior.
Alarm Response: Security guards may be responsible for responding to alarms, investigating the cause, and taking appropriate action. This could involve contacting law enforcement or emergency services if necessary.
Training and Drills: Security guards often receive training on security procedures, emergency protocols, and use of security equipment. They may also participate in drills to ensure preparedness for various scenarios.